InsightArt®

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INNCH | Konzept

InsightArt® – a psychological-creative development concept

When it comes to tech­ni­cal inno­va­tions, rese­arch and deve­lo­p­ment take place as a cohe­sive pro­cess within R&D depart­ments. When crea­ti­ons are deve­lo­ped for indi­vi­dual cus­to­mers – for exam­ple, an archi­tect desig­ning a house for a cli­ent – the archi­tect can deter­mine the client’s indi­vi­dual needs directly through conversation.

Deve­lo­ping inno­va­tive solu­ti­ons for lar­ger tar­get groups with whom one has no direct cont­act is more dif­fi­cult. Pro­duct or com­mu­ni­ca­ti­ons deve­lo­p­ment depart­ments have no direct cont­act with cus­to­mers and must the­r­e­fore iden­tify their moti­va­tions, ideas, desi­res, or con­cerns through other chan­nels – for exam­ple, by com­mis­sio­ning the mar­ket rese­arch depart­ment to do so.

Howe­ver, the mar­ket rese­arch often pro­vi­des recom­men­da­ti­ons that are not spe­ci­fic enough to be used directly for pro­duct or com­mu­ni­ca­ti­ons deve­lo­p­ment, and these recom­men­da­ti­ons end up gathe­ring dust in a drawer.

Insight­Art® brings the bene­fits of direct cus­to­mer cont­act back to the spe­cia­li­zed depart­ments – with a mind­set that reu­ni­tes rese­arch and psy­cho­logy with deve­lo­p­ment and creation.

Psy­cho­lo­gi­cal ana­ly­sis and artis­tic rese­arch enable the gene­ra­tion of insights that are enti­rely focu­sed on crea­tion. This makes it pos­si­ble to create pro­ducts that appeal to con­su­mers, smart solu­ti­ons, and com­pel­ling communication.

Inter­di­sci­pli­nary teams from all rele­vant depart­ments work tog­e­ther in an ite­ra­tive and agile pro­cess. Many pro­blems that typi­cally arise at the usual inter­faces are pre­ven­ted before they even occur. Trial-and-error cycles are minimized.

Innovation Tools

Insight­Art® is not a rigid method, but a mind­set that is trans­la­ted into an indi­vi­dual pro­cess design depen­ding on the task at hand. Various deve­lo­p­ment tools can be used for this:

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InsightArt®research

InsightArt®research is not tra­di­tio­nal mar­ket rese­arch. It con­sis­t­ently places its­elf at the ser­vice of the deve­lo­p­ment process.

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Using psy­cho­lo­gi­cal methods and artis­tic rese­arch, it crea­tes the pivo­tal point for the inno­va­tion pro­cess — or is embedded in agile and col­la­bo­ra­tive crea­tion pro­ces­ses, e.g. in InsightArt®consumerLabs (ite­ra­tive deve­lo­p­ment and testing/analysis of mock­ups). 

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InsightArt®map

We map the inno­va­tion space for you, the space of the pos­si­ble. It forms the search field for the most pro­mi­sing ideas.

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Depen­ding on the task, the map con­ta­ins the rele­vant needs or posi­tio­ning direc­tions for your offers. It is an ori­en­ta­tion aid, inspi­ra­tion and eva­lua­tion matrix for the inno­va­tion and crea­tion process.

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InsightArt®manual

The manual sum­ma­ri­zes all the basics that are rele­vant to the deve­lo­p­ment process.

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Here you will find all insights from InsightArt®research sys­te­ma­ti­cally pre­pared, as well as all stra­te­gies and sug­ges­ti­ons for the crea­tion pro­cess. For design deve­lo­p­ment, the manual also con­ta­ins mood boards and pro­to­ty­pi­cal design drafts.

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InsightArt®character

Cha­rac­ters are ideal-typi­cal, sen­sual-visual repre­sen­ta­ti­ons of tar­get groups, life­styles, design styles, posi­tio­ning direc­tions or usage constitutions.

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For tar­get groups these are e.g. per­so­nas, life­world col­la­ges and inte­rest clouds, or for design styles e.g. boards of colors, shapes, sym­bols etc.

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InsightArt®props

Pro­per­ties are the equip­ment with which you start the inno­va­tion pro­cess. They con­tain the strengths and poten­ti­als of the com­pany, the cor­po­rate or brand image, skills, oppor­tu­ni­ties and heart­felt con­cerns of the employees.

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We assume that inno­va­tions are only suc­cessful if they are based on the strengths of the com­pany and all those invol­ved stand behind the project.

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InsightArt®teamLab

In team­Labs (expe­ri­men­tal deve­lo­p­ment work­shops), ideas are deve­lo­ped in teams. They are desi­gned in such a way that par­ti­ci­pants can break away from the exis­ting, but the core task is always in focus.

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The insights from InsightArt®research are alre­ady “built in” to the task and the crea­tive tools. The par­ti­ci­pants can con­cen­trate on the deve­lo­p­ment of ideas in a crea­tive and playful way.

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InsightArt®keys

In a kind of tool­box you receive the appro­priate idea keys, stra­te­gies and con­crete tech­ni­ques, usually as part of the work­shop concept.

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Not stan­dard crea­tive tech­ni­ques, but ones that are spe­ci­fi­cally sel­ec­ted for the spe­ci­fic pro­ject and objec­tive, and in some cases rede­si­gned — the con­su­mer insights and pro­per­ties are woven into the tech­ni­ques in such a way that the ideas deve­lo­ped auto­ma­ti­cally go in the right direc­tion, even if not ever­yone on the team has had time to study the basics in depth.

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InsightArt®prototype

The crea­tive pro­cess and the insights from the rese­arch are con­den­sed in pro­duct or design pro­to­ty­pes or stra­tegy concepts.

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They pro­vide prac­ti­cal inspi­ra­tion for the deve­lo­p­ment pro­cess. They are deve­lo­ped tog­e­ther in InsightArt®teamLabs on the basis of insights or in ite­ra­tive loops in an InsightArt®consumerLab directly with the tar­get group.

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InsightArt®show

Even com­plex con­tent is con­veyed cle­arly with sound and moving images.

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If you want to quickly get employees or coope­ra­tion part­ners on board, cine­ma­tic or inter­ac­tive pre­sen­ta­ti­ons pro­vide quick access to the state of deve­lo­p­ment. Ins­tead of get­ting lost in end­less Power­Point deserts, we design pre­sen­ta­tion forms that faci­li­tate the con­nec­tion to the project.

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Can’t I just do all of that with AI?

Yes, you can – if…

you’re cer­tain that the AI or your syn­the­tic ava­tar alre­ady has enough data to eva­luate your pro­duct and under­stands the moti­va­tions and expec­ta­ti­ons of your poten­tial cus­to­mers well enough to ensure a relia­ble result. That’s not the case if the pro­duct is new and you want to deve­lop a uni­que com­mu­ni­ca­tion strategy…

you don’t really want to under­stand exactly how the AI gets from the task to the result, and you also don’t want to verify whe­ther the AI is actually gene­ra­ting sui­ta­ble con­cepts or designs – or if they just sound plau­si­ble and look sty­lish at first glance, but are actually confabulated…

you don’t value the fact that you and your team have accom­plished a task from which ever­yone has also lear­ned les­sons for future tasks because they unders­tood the pur­pose of each step in the process.

Of course, we also use AI to com­ple­ment the entire pro­cess for …

mar­ket and com­pe­ti­tive analysis

the tar­ge­ted for­mu­la­tion of hypo­the­ses when pre­pa­ring test mate­ri­als in con­su­mer labs

sup­port in image and video deve­lo­p­ment and prototyping

the visua­liza­tion of con­su­mers’ desi­res and men­tal images (Phan­tom­scribb­ling)

Basics

Practical Basics

Many years of crea­tive prac­tice from adver­ti­sing agen­cies, film pro­duc­tion and inter­ac­tive media.

Many years of prac­tice in qua­li­ta­tive-psy­cho­lo­gi­cal rese­arch: basics, trends, adver­ti­sing, pro­duct, etc.

Many years of expe­ri­ence in the imple­men­ta­tion of crea­tive workshops

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Artis­tic thin­king and many years of artis­tic activity

Expe­ri­ence in the field of vision deve­lo­p­ment and start-up consulting

Exten­sive prac­ti­cal expe­ri­ence with crea­ti­vity tech­ni­ques (partly self-deve­lo­ped) and crea­ti­vity methods such as TRIZ, Design Thin­king, Crea­tive Pro­blem Sol­ving, etc.

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Theoretical basics

Gestalt psy­cho­logy, ana­ly­ti­cal psy­cho­logy, cogni­tive psy­cho­logy, mor­pho­lo­gi­cal psy­cho­logy, neu­ro­psy­cho­logy, embo­di­ment and enactivism

Sen­sory / artis­tic / prac­tice-inte­gra­ting research

Design and inno­va­tion research

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TRIZ (Theory of Inven­tive Pro­blem Solving)

Own design psychology

Own rese­arch results on crea­tive thinking

UX / CX design

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The basis of our inno­va­tion work­shops is also a psy­cho­lo­gi­cal study we con­duc­ted our­sel­ves on crea­tive pro­ces­ses and crea­tive thin­king. You can down­load the study here as a PDF free of charge (in Ger­man language).

Phantomskribbling

Phan­tom­scribb­ling: Sket­ches crea­ted in dia­lo­gue with con­su­mers (sen­sory rese­arch is part of InsightArt®research)